Privacy Policy

Last updated 11 November 2026

This policy explains how SEM Technologies India Pvt Ltd ("SEM", "we") handles personal data when you use semtechindia.in, contact us, or use our services: Amazon and marketplace management, e-commerce stores, SEO and digital marketing, social media marketing, and website and mobile app development. We follow India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

What we collect

  • Contact and enquiry forms: name, email, phone, company and your message.
  • Client work: details you share with us to deliver a service, and access you grant to platforms such as Amazon Seller Central, Shopify, Google, Meta, Instagram, YouTube or TikTok. We never ask for your passwords; access is given through each platform's own permissions and you can remove it at any time.
  • Connected social accounts: when an account is connected to our tools through an official login (for example Instagram or YouTube), we store the account ID, username, basic profile numbers, content we publish for you and the access token, to provide the service.
  • Job applications: CV and contact details you send us.
  • Technical data: IP address and basic logs for security.

How we use it

To reply to you, deliver and report on the services you ask for, send invoices, meet legal and tax obligations, and keep our systems secure. We do not sell personal data, and we do not use it for unrelated advertising.

Sharing

Only with service providers that help us run the business (hosting, email, payment and accounting), with the platforms you ask us to work on, and where the law requires it.

How long we keep it

Enquiries up to 24 months; client records for as long as the law requires (for example tax records); platform access tokens until the account is disconnected or the engagement ends; job applications up to 12 months.

Your rights

You can ask to access, correct or delete your personal data, or withdraw consent, by writing to info@semtechindia.in. We reply within 30 days. See Data Deletion for step-by-step instructions.

Grievance contact

For any privacy concern or complaint, write to our grievance contact at info@semtechindia.in or call +91 88264 27272.

Changes

We will update the date above when this policy changes.

SEM Technologies India Pvt Ltd, Dangra Toli Chowk, Purulia Road, Ranchi, Jharkhand 834001, India · CIN U72200JH2008PTC013286 · GSTIN 20AAMCS5318J1ZC · info@semtechindia.in · +91 88264 27272